Privacy Policy

Privacy Policy – The Hearthlight CIC

This privacy policy outlines how The Hearthlight CIC collects, uses, and protects any personal information you provide when using our website. We are committed to ensuring that your privacy is protected and respected.

1. Who We Are
The Hearthlight CIC is a community interest company based in West Lothian. We provide inclusive, community-based services through our café and social spaces.

2. What We Collect
We may collect the following personal information through our website:

Name and contact information (e.g. email address)

Information provided in contact forms or sign-up pages

Preferences or interests (if voluntarily submitted)

Technical data such as cookies, IP addresses, and browser type

3. How We Use Your Information
We collect this data to:

Respond to your enquiries

Process event registrations or subscriptions

Improve our website and services

Send periodic updates or newsletters (only with consent)

4. Lawful Basis for Processing
We only process your personal data where we have a lawful basis, including:

Your explicit consent (e.g. ticking a box to subscribe)

Legitimate interests in communicating with you about your request

Compliance with legal obligations

5. Sharing Your Data
We will never sell or lease your personal data to third parties. We may share data with trusted service providers (e.g. newsletter platforms) only when necessary and under strict confidentiality agreements.

6. Data Security
We take appropriate technical and organisational measures to protect your data. This includes secure storage systems and limiting access to authorised personnel only.

7. Cookies
Our website may use cookies to enhance your experience and analyse traffic. You can choose to accept or decline cookies via your browser settings.

8. Your Rights
You have the right to:

Access the personal data we hold about you

Request corrections or deletion of your data

Withdraw your consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Contact Us
If you have any questions or concerns about this policy, please contact us at:
Email: [insert email address]
Address: [insert postal address]

10. Updates
We may update this privacy policy from time to time. Any changes will be posted on this page with a new effective date.